Shipping & Returns
Canada: Free shipping on orders over $150 CAD.
Continental USA: Free shipping on orders over $250 CAD.
Europe: Free shipping on orders over $350 CAD in the following countries: Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, San Marino, Spain, Switzerland and the United Kingdom.
We can ship to virtually any address in the world. Free shipping on orders over $550 CAD.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
You may return most new, unopened items within 30 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.